National Car Rental Information

Pick-up instructions: Upon your arrival at the airport, proceed to the National rental car counter located in the arrivals hall to obtain your contract. Follow the provided instructions to reach your vehicle in the second-floor rental car park—no shuttle is necessary.

For assistance, contact National Amman airport at +962 6 520 5520

 

Drop-off instructions: Please clarify Drop-off instructions with National upon Pick-up.

Business hours:

Sunday

OPEN 24H

Monday

OPEN 24H

Tuesday

OPEN 24H

Wednesday

OPEN 24H

Thursday

OPEN 24H

Friday

OPEN 24H

Saturday

OPEN 24H

Tips for renting a car from National Rent-A-Car at Amman airport

 

  • 1. Join Emerald Club: Enroll in National's loyalty program, the Emerald Club, to enjoy benefits such as faster check-ins, access to the Emerald Aisle, and potential discounts.
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  • 2. Book in Advance: Secure your rental car in advance to ensure availability and potentially benefit from lower rates. National often offers discounts for early bookings.
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  • 3. Check National's Website: Explore National's official website for exclusive deals, promotions, and discounts that may be available for online bookings.
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  • 4. Compare Prices: Compare rental prices from National with other car rental companies to ensure you're getting a competitive rate.
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  • 5. Understand the Rental Agreement: Carefully read and understand the terms and conditions of the rental agreement. Pay attention to details such as fuel policies, mileage limits, and any additional fees.
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  • 6. Inspect the Car Thoroughly: Before accepting the car, thoroughly inspect it for any existing damage. Note and document any scratches, dents, or issues on the rental agreement to avoid being held responsible for pre-existing damage upon return.
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  • 7. Insurance Coverage: Review your existing insurance coverage, such as credit card insurance or personal auto insurance, to understand what coverage you already have. Evaluate whether you need additional insurance from National.
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  • 8. Ask About Additional Fees: Inquire about any additional fees that may apply, such as airport surcharges, taxes, or fees for additional drivers.
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  • 9. Return the Car on Time: Adhere to the agreed-upon return time to avoid late fees. National Rent-A-Car may charge additional fees for late returns.
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  • 10. Contact Customer Service: If you have specific questions or concerns, don't hesitate to contact National Rent-A-Car's customer service before making your reservation or picking up the car.
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  • 11. Fuel Policies: Understand National's fuel policies. Some companies may require you to return the car with a full tank of gas. If that's the case, fill up before returning to avoid additional charges.
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  • 12. Save Reservation Details: Save all reservation details, confirmation numbers, and contact information in case you need to refer to them during your rental period.

National Rental Conditions

  • Driver Requirements

    The minimum rental age is 21 years, and a young driver fee is applicable to drivers under the age of 25. There is no maximum age, and no senior driver fee is imposed. The driver's license must have been issued by authorized authorities at least 1 year before the rental start date.
 
  • Deposit and Deductible Policy

    A deposit will be placed on the customer's credit card and held until the conclusion of the rental period. The specific deposit amount is determined at the time of pickup, varying based on the type of vehicle. Any damage may result in a deductible/excess charge.
 
  • Payment Policy

    Upon pickup, customers must settle the rental amount and provide a deposit. Payment and deposit can be made using American Express, Eurocard, MasterCard credit card, or VISA credit card. Only cards issued in the main driver's name are accepted. Visa Electron, Maestro, cash, debit cards, and prepaid cards are not accepted.
 
  • Optional Extras and Services

    Optional equipment includes a GPS navigation system, a baby seat for infants up to 1 year old, a child seat for children aged 2-4 years, a booster seat for children aged 4-10 years, and snow chains. The pricing for these add-ons is provided on the booking page. All additional equipment can be acquired at the rental counter, with costs based on the rental duration and additional charges applied. The Delivery/Collection service is available exclusively by prior request.
 
  • Fuel Policy

    The vehicle comes with a specific amount of fuel and should be returned with the same amount to avoid extra charges. Alternatively, the renter has the option to buy a full tank of fuel at the rental's commencement and return the tank empty. Diesel vehicles are available for an additional fee.

FAQ's

National Rental Services at Amman airport FAQs

    The National Rent-A-Car rental site is located at PXFP+2G7, Airport Rd., Amman, Jordan

    Phone +962 6 520 5520

    Amman Airport's National Car Rental typically accepts major credit cards like American Express, Diners Club, MasterCard, and VISA. Furthermore, debit cards issued in the primary driver's name, bearing the MasterCard or VISA logo, are generally recognized.

    The specific deposit requirements at National Car Rental in Amman Airport can vary, and it is recommended to directly contact National or refer to the terms and conditions of your rental agreement for the most accurate and current information. Typically, rental car companies, including National, may place a hold or authorization on the renter's credit card for a specific amount as a security deposit. This amount is usually determined at the time of pick-up and may cover potential additional charges such as fuel, damages, or other fees incurred during the rental period. It is advised to inquire about deposit details and associated policies when making your reservation or during the pick-up process.

    Certainly, National Car Rental at Amman Airport typically allows for the inclusion of an extra driver. However, there may be specific conditions and fees associated with adding an additional driver. It is advisable to contact National directly or review the terms and conditions of your rental agreement to understand any relevant charges and requirements for additional drivers. In many cases, additional drivers may need to meet specific criteria, such as age and possessing a valid driver's license, and they might be required to be added to the rental agreement during the pickup process.

    Yes. Typical price is €33 per day.

    Feel free to inquire about additional services such as child safety seats, GPS units, and mobility devices. Please let us know your preferences when making your reservation for Amman Airport.

    To rent a vehicle from National at Amman Airport, you only need a valid driver's license, identification, and a valid credit card to fulfill the necessary deposit.

    On average, a rental car from National Rent-A-Car at Amman airport costs €38 per day.  However, It's crucial to be aware that the daily rental rates can vary considerably depending on the time of year.

    The Full-size category, exemplified by vehicles like the Ford Transit or similar models, is the most commonly reserved type of rental car from National at Amman Airport.

    Yes

National Return and Extension Policies

    Follow the directions to the Car Rental Center. Upon entering the parking area, kindly park your vehicle beneath the roof at a designated National stall in the return section. A representative will be present at the return point to meet you and conduct a vehicle inspection together.

    Service outside of regular business hours can be arranged upon request and incurs an additional charge. The grace period during regular working hours, ensuring the car is still guaranteed for the customer if there is a delay in pick-up, is 29 minutes.

    National provides a grace period of 29 minutes for daily rentals. If the vehicle is returned up to 2 ½ hours after the rental time on the following day, hourly charges apply. If the return exceeds 2 ½ hours, an additional day's charge will be applied. In the case of returns after closing hours, responsibility continues until the vehicle is checked in on the next business day.

    Certainly, extending your National car rental at Amman Airport is typically an option if you require the vehicle for a more extended period. However, it is crucial to contact National Rent-A-Car promptly once you realize the need for an extension. To prolong your rental, you can directly reach out to the local National office or use the contact information provided in your rental agreement or reservation confirmation. It's important to be aware that extending the rental duration may incur additional fees, so initiating communication with National in advance is recommended to ensure a smooth process.

    Certainly. Opting for National's one-way rental service allows you to return your rental car to a location different from the initial pickup point. Keep in mind that there might be additional charges, such as a one-time drop fee or mileage fee, based on factors like location, date, and vehicle type. Making a reservation in advance is advisable to secure availability and gain clarity on any associated extra fees. Certain one-way rentals may have specific restrictions, so it's recommended to check these details in advance.

    Certainly. Returning a National rental car to a different location, often referred to as a "drop charge" or "intercity fee," may involve additional fees. The exact amount of this fee can vary, emphasizing the importance of thoroughly reviewing pricing details during the booking process to understand any potential extra costs.