Dollar Car Rental Information

Pick-up instructions: Upon arrival at the airport, proceed to the rental car counter in the arrivals hall to obtain your contract. Follow the provided instructions to access your vehicle in the second-floor rental car park—no shuttle is necessary.

 

For assistance, contact Dollar Amman airport at +962 6 571 5551


Drop-off instructions: Please clarify Drop-off instructions with Dollar upon Pick-up.

Business hours:

Sunday

OPEN 24H

Monday

OPEN 24H

Tuesday

OPEN 24H

Wednesday

OPEN 24H

Thursday

OPEN 24H

Friday

OPEN 24H

Saturday

OPEN 24H

Tips for renting a car from Dollar Rent-A-Car at Amman airport

 

  • 1. Book in Advance: Reserve your rental car in advance to secure availability and potentially benefit from lower rates. Dollar Rent-A-Car often offers discounts for early bookings.
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  • 2. Check Dollar's Website: Explore Dollar's official website for exclusive deals, promotions, and discounts that may be available for online bookings.
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  • 3. Compare Prices: Compare rental prices from Dollar with other car rental companies to ensure you're getting a competitive rate.
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  • 4. Join Dollar Express Rewards: Enroll in Dollar's loyalty program, such as Dollar Express Rewards, to enjoy benefits like faster bookings, special offers, and potential discounts.
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  • 5. Understand the Rental Agreement: Carefully read and understand the terms and conditions of the rental agreement. Pay attention to details such as fuel policies, mileage limits, and any additional fees.
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  • 6. Insurance Coverage: Review your existing insurance coverage, such as credit card insurance or personal auto insurance, to understand what coverage you already have. Evaluate whether you need additional insurance from Dollar.
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  • 7. Inspect the Car Thoroughly: Before accepting the car, thoroughly inspect it for any existing damage. Note and document any scratches, dents, or issues on the rental agreement to avoid being held responsible for pre-existing damage upon return.
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  • 8. Ask About Additional Fees: Inquire about any additional fees that may apply, such as airport surcharges, taxes, or fees for additional drivers.
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  • 9. Return the Car on Time: Adhere to the agreed-upon return time to avoid late fees. Dollar Rent-A-Car may charge additional fees for late returns.
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  • 10. Contact Customer Service: If you have specific questions or concerns, don't hesitate to contact Dollar Rent-A-Car's customer service before making your reservation or picking up the car.
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  • 11. Fuel Policies: Understand Dollar's fuel policies. Some companies may require you to return the car with a full tank of gas. If that's the case, fill up before returning to avoid additional charges.
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  • 12. Save Reservation Details: Save all reservation details, confirmation numbers, and contact information in case you need to refer to them during your rental period.

Dollar Rental Conditions

  • Driver Requirements

    The minimum rental age is 21 years, with a young driver fee applying to drivers under the age of 25. There is no maximum age, and no senior driver fee is imposed. The driver's license must have been issued by authorized authorities at least 1 year before the rental start date. For vehicles in groups Luxury, Premium, Fullsize, SUVs, Cabrios, and Special, a driver's license valid for at least 3 years is required.
 
  • Deposit and Deductible Policy


    A deposit will be incurred on the customer's credit card, and it will be retained until the conclusion of the rental period. The exact deposit amount is determined during the pickup process and is contingent on the selected vehicle type.
 
  • Payment Policy

    At the time of pickup, customers are required to make payments for both the rental amount and a deposit. Payment and deposit can be made using the following methods: Diners, JCB, MasterCard credit card, VISA credit card, and American Express credit card.

    Accepted payment methods include Cash, Diners, Debit cards, JCB, Prepaid cards, MasterCard credit card, VISA credit card, and American Express credit card. Only cards issued in the main driver's name are accepted.

    The credit card must be valid for a period of 3 months from the start of the rental.
 
  • Optional Extras and Services


    Dollar offers supplementary services for car rentals at Amman Airport, such as GPS systems, infant and toddler seats, booster seats, and toll payment tags/passes. Customers can request these services during the reservation process, and an extra daily fee will be incurred. Payment for these additional services is processed in the local currency at the rental desk.
 
  • Fuel Policy

    The vehicle comes with a specified amount of fuel and should be returned with an equivalent amount to prevent incurring additional charges.

FAQ's

Dollar Rental Services at Amman airport FAQs

    The Dollar Rent-A-Car rental site is located at QUEEN ALIA INTL AP, Amman,  Jordan

    Phone: +962 6 571 5551

    Yes, Dollar Rent-A-Car at Amman Airport accepts both credit and debit cards, subject to specific conditions. Debit cards are welcome when issued by a bank as either a MasterCard or VISA and are in the primary driver's name. When utilizing a debit card, a deposit will be charged, and there may be associated transaction fees. The maximum allowed rental duration when using a debit card is 28 days, and prepaid and electronic cards are not accepted. It's important to be aware that a temporary fuel deposit may be placed on the primary driver's credit card to cover expenses related to the fuel policy.

    Yes, when obtaining a car rental at Amman Airport from Dollar Rent-A-Car, a deposit is generally necessary. This deposit serves as a precautionary measure, aiming to cover possible additional charges such as fuel, damages, or other fees that may arise throughout the rental period. The exact deposit amount is subject to variation and is typically established during the vehicle pick-up process. It is advisable to thoroughly examine the terms and conditions outlined in your rental agreement or reach out to Dollar directly for precise information concerning the deposit requirement at Amman Airport.

    Yes, Dollar Rent-A-Car at Amman Airport typically allows the inclusion of an extra driver. However, there might be particular terms and fees related to adding an additional driver. It's crucial to verify directly with the Dollar location at Amman Airport and familiarize yourself with their policies regarding extra drivers. In numerous instances, the primary renter's spouse or domestic partner may be eligible as an additional driver at no additional cost, while charges may apply for other additional drivers. Always inquire about fees and prerequisites associated with adding drivers when making your reservation or during the car pickup process.


     

    Yes, the typical price is €33 per day.

    Dollar at Amman Airport offers extra amenities such as GPS systems, infant and toddler seats, booster seats, and toll payment tags/passes to enhance your rental experience. You can select these optional features during the reservation process, with an additional daily charge applied. Payment for these services is processed in the local currency at the rental desk.

    To obtain a car rental from Dollar at Amman Airport, you need a valid driver's license, a photo ID (such as a passport or national ID), and a primary credit or debit card in your name, with a credit limit or funds adequate for the transaction.

    On average, a rental car from Dollar Rent-A-Car at Amman airport costs €25 per day.  However, It's crucial to be aware that the daily rental rates can vary considerably depending on the time of year.

    The Luxury category, represented by vehicles like the Mercedes-Benz V-Class or similar models, is the most commonly reserved type of rental car from Dollar at Amman Airport.

    Yes

Dollar Return and Extension Policies

    To return your rental car at Amman Arlanda Airport, please follow the signs for 'Car Rental Return' to reach the designated parking facilities. After parking the vehicle in the assigned spot, proceed to the rental car offices' counter for further assistance.

    The grace period, during regular working hours, for guaranteed availability of the car for the customer in case of a late pickup is 60 minutes.

    Late fees will apply if you return your Dollar rental car after the scheduled time. If you do not inform Dollar of the delay at least 24 hours before the designated return time, a distinct Late Return Fee will be imposed. It's important to note that this fee is separate from any adjustments to the rental rate due to the extension. To avoid incurring these additional charges, it is essential to notify Dollar in advance.

    Yes, you can usually prolong your Dollar car rental at Amman Airport if you require the vehicle for an extended period. It is recommended to promptly contact Dollar Rent-A-Car once you decide to extend the rental. You can inquire about the procedure, confirm the availability of the vehicle, and discuss any potential additional charges or modifications to the rental agreement.

    Returning a Dollar rental car to an alternate location at Amman Airport, referred to as a one-way rental, is potentially available, contingent upon the specific guidelines of Dollar Rent-A-Car and the availability of such services at the Amman Airport branch. To ascertain whether one-way rentals are permitted and to obtain details regarding any associated fees or requirements, it is advisable to directly contact Dollar Rent-A-Car. You can reach their customer service for information or refer to their official website to review the rental policies applicable at the Amman Airport facility.

    Yes. Typical price is €50 per day.